Complaints and sanctions
Investment compensation scheme
Information about a compensation scheme for individuals who have incurred a financial loss as a result of investment advice given by a firm of chartered accountants.
How to make a complaint against an ICAS Member
ICAS will take disciplinary action where there is sufficient evidence of a failure to observe the standards expected of our Members.
Complaints information for ICAS Members
How to deal with complaints, conciliation and the complaints process for Members.
To help you find the answer you need, ICAS has compiled a list of FAQs regarding the process of complaints.
Reporting to ICAS
Help for Members who believe they may have a regulatory duty to report misconduct or incompetence to ICAS.
Details of Disciplinary Notices and Regulatory Penalties against ICAS members as a result of formal enquiries.