Vacancies

Permanent, Full time 

Location: Edinburgh (Hybrid working)

Salary: £21,000 to £28,000

Who we are:
ICAS is a global professional body for Chartered Accountants, we educate, examine and lead, enabling excellence whilst always working for the wider public good. Formed by the Royal Charter in 1854, we have trained a lot of CAs since then, and in any given year thousands of students are working with us to achieve the ‘chartered’ goal. We have a membership of 22,000 qualified CA’s, a qualification that has shaped an international business community spanning industries and continents.

ICAS is looking to spread its vision and to be recognised and respected as a world leader in the future of finance professionals.

What the job is:
The Planning Analyst will work with the Planning & Scheduling Manager and ICAS Learning team to schedule all Learning activities for classes & exams. ICAS have 40+ routes through the qualification and this is a highly complex function.

The planning will be detailed and consistent across all levels and produce teaching schedules per tutor and for each student cohort.

Clients and all other service delivery functions within ICAS are dependent on the timeliness and accuracy of this role and function. The role is pivotal in ensuring the appropriate processes are in place to execute successful and high-quality delivery of teaching, teaching resources, examinations, marking and delivery of results.

The role will have a primary focus on creating, maintaining, and reviewing schedules and plans and liaising with Learning team to ensure schedules are kept up to date and changes actioned as required, knowing when to escalate to the Planning & Scheduling Manager.

The role will monitor progress of plans created, expediting activities if and when required. If activities within the plan are not on schedule the job holder will escalate and adjust plan as appropriate.

Who we need:
We ideally need someone with experience of MS Dynamics to advanced find level. Someone who has a detailed knowledge of using software and excel and has previous experience in scheduling/planning activities across multiple event types.

We need someone who is able to effectively juggle multiple tasks and can quickly understand the ICAS “event/activities” calendar and be able to react to changes, quickly and efficiently, in the calendar and co-ordinate impacted activities.

Collaboration, communication, and relationship building are key to success in this role, so we need someone who is able to role their sleeves up working with multiple stakeholders collaboratively across the business.

Principal Accountabilities:

• Create & maintain plans and schedules of all ICAS Learning services
• Communicate directly and effectively with ICAS Learning centre and clients
• Expedite activities to keep plan on track.
• Notify stakeholders in a consistent efficient manner of all changes to plans and schedules
• Deal with sensitive and highly confidential information in line with legal and regulatory obligations
• Provide best in class customer service through using initiative and problem-solving skills
• Maintain an open and constant communication channel with Digital to drive improvement.
• Develop effective and scalable policies and procedures.

ICAS places equality, diversity, and inclusion at the heart of all that we do. With our partner organisations, we are committed to building a diverse membership and workforce that is beneficial for all, and that enables our communities to learn, grow and advance together.

Please send your CV and covering letter to careers@icas.com.

We very much look forward to hearing from you.