Communication skills - an introduction

Location:
Online

Price: £30 + VAT


Online Course

Book now with BPP


This course will help you understand the importance of good communication. Good communication allows you to present your ideas and thought in a way which is engaging and persuasive.  It will help you improve your ability to question, listen, form a rapport, coach and mentor and cover what you can do to feel more confident when dealing with conflict. This course is a must have for anyone in the workplace and will provide even the best communicators with useful hints and tip to help you improve your communication skills even further.

What you will learn

  • why communication skills are vital to success
  • how to leverage your chosen mode of communication to maximise Impact
  • how to improve your ability to question, listen, form a rapport, coach and mentor
  • be able to present your ideas and views  in a way which engages and persuades
  • feel more confident in dealing with conflict.

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Content

  • why communication skills are vital to success
  • how to leverage your chosen mode of communication to maximise Impact
  • how to improve your ability to question, listen, form a rapport, coach and mentor
  • be able to present your ideas and views  in a way which engages and persuades
  • feel more confident in dealing with conflict.

Location

Online

Contacts

BPP
Tel: 0330 060 3303
Email: ldicas@bpp.com

Topics

  • Online learning

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