ICAS Annual Review 2021
Download the ICAS Annual Review 2021
A customer-centric, digitally enabled and business-focused organisation
2021 presented new issues and brought another unpredictable year for the worlds of business and finance. ICAS was well positioned with agility and an innovative approach.
We looked forward to the future and how, in this ‘new normal’, accountants can act as a force for positive change. We focused on the key issues close to home and the big topics on the minds of the business professionals of today and tomorrow.
Alongside the challenges they created, 2021’s events and the impact of COVID-19 produced a situation in which ICAS was able to continue achieving some strategic objectives ahead of schedule.
Thanks to the initiatives we delivered in 2021, we are now an entirely customer-centric, digitally enabled and business-focused organisation. Our experiences over the year, and prior to this in 2020, have provided us a more agile and innovative approach to service delivery as we have responded to emerging Member needs and operational requirements.
Despite our focus on sustainable growth for business reinvestment, the challenging operational environment presented by 2021 made this ambition more difficult to achieve. However, the investment we have made in technological transformation in recent years continued and, as a result, at the end of 2021 we were better positioned to pursue our growth agenda ambitions.
Public Interest Members Report 2021
Public Interest Members of Council (PIMs) bring an independent perspective to the work of ICAS, and try to ensure that the profession operates in a transparent manner, and to the highest ethical standards. Read the Public Interest Members Report 2021.
Audited Annual Report and Consolidated Financial Statements 2021
The Members of Council are responsible for preparing the Annual Report and Consolidated Financial Statements in accordance with applicable law and regulations.
These were approved by Council on 25 March 2022.