TPS FAQs (essential info)
We have put together answers to the most frequently asked questions for the Test of Professional Skills level.
Will TPS classes and exams go ahead?
Yes, ICAS are committed to the continued learning and assessment of CA Students. All classes and exams will go ahead remotely as per the schedule published.
Will I still receive my printed notes?
ICAS are sending the printed class notes to each individual student at their registered address. Please ensure your contact details are up to date on ICAS.com. All notes are available on ICAS.com. If you have not received them a few days before classes start then please contact ICAS on email@example.com.
What if I don’t have access to a PC?
You will be able to access ICAS classes from any personal device e.g. Smartphone, tablet and a PC. If you have problems accessing a device please speak with your firm.
I have caring responsibilities at the scheduled time of classes, what should I do?
ICAS will record all classes and you can watch the recording at a time that suits you. We would advise that you should contact your firm to make them aware of your personal situation.
Due to my personal circumstance I do not feel able to study at the moment, what should I do?
Please contact your firm, where you should follow your firms process for raising personal circumstances.
When will I get the details of how to connect to the online classes?
You will receive an email invitation from ICAS (Scotland) or BPP (England) a few days prior to the start of your classes, if you have not receive this please contact ICAS on firstname.lastname@example.org.
I am having technical difficulties and cannot connect to my class, what should I do?
Please contact email@example.com if you are in Scotland and firstname.lastname@example.org if you are in England for technical help. If it is not resolved, please view the recording of the class when you are able to.
How will mocks and exams be conducted?
ICAS will conduct all assessments remotely. More details are provided in the TPS Exams section.
I am unable to sit my assessments (mocks or exams) on the day prescribed by ICAS, what should I do?
We strongly encourage you to sit as scheduled. Please speak to your firm in the first instance.
What if I fail my exams in this sitting?
The ICAS policy in relation to exam attempts will apply to these exams. Individual employers will have their own position and all Students should consult their training principals on this matter.
When will I receive my results?
We will be attempting to publish results on the scheduled dates, however this is subject to change. Please refer back to this page as frequently as possible for updates.
I have applied for a time adjustment, will this be processed and as normal?
Yes, this will be processed as normal.
I have been awarded an exam time adjustment will this be applied?
Yes, time adjustments will be applied to mocks and exams as normal. If you have a reasonable adjustment in place you can view these in the student reasonable adjustments portal on ICAS.com in view my adjustments
Will I be given the opportunity to give feedback if anything impacted my performance during the exam?
Yes, ICAS will issue an electronic form for you to complete and be submitted up to 24 hours after the mock/exam has finished.
Do I need an O365 account to access classes?
No, ICAS will invite you as guests to classes being hosted on Teams.
Will I be able to resit TPS Exams in December?
Yes, TPS December exams will go ahead remotely on the scheduled dates. You will be contacted with more details in the coming weeks
Is TPS retake support still available?
Yes, the retake support services are being conducted as normal, please check ICAS.com for more information
The most frequently asked questions in relation to TPS exams can be found here.