Demand chain debtors

Online course
£35 + VAT

Online course

Book now with BPP

Organisations of every type and size generate some form of revenue stream. However few map out the specific processes of how and when it is generated or how efficient it could be. In today's credit stricken, cash strapped economy it is vital for management to appreciate how revenue streams could become severed, restricted or terminated resulting in cash flow issues and liquidity gaps. Dealing with customers in a co-operative manner and delivering exceptional service is key to many organisations future success. This can only be enabled by taking a holistic approach and dealing with all parties, particularly customers, clients, providers and stakeholders in a manner that will generate robust, timely and accurate streams of income. This course will assist you in understanding how to improve the collection of cash as well as financing future income streams.

What you will learn

  • Appreciate the complexity of the order to cash cycle
  • Understand the actions one can take to reduce income 'slippage'
  • Learn how to address liquidity gaps through alternative funding of debtors
  • You can challenge the norm of how days sales outstanding (DSO) is computed.

Who should attend

Business and financial controllers, accountants, credit controllers and payment officers, internal auditors, accounting / IT business process owners, systems accountants, bank commercial teams, purchase teams. The course will be valuable to anyone responsible for managing any part of the financial supply chain.

View full event details


  • Demand chain – order to cash cycle (O2C)
  • Managing the demand chain
  • How to avoid demand chain 'broken links'
  • Quotation process
  • Types of credit
  • Days Sales Oustanding (DSO)


Online course


Tel: 0330 060 3303


  • Business and Financial management
  • Online learning
  • Training courses

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