Vacancies at ICAS

Living wage employerICAS is a professional body for more than 20,000 world class business men and women who work in the UK and in more than 100 countries around the world. Our members have all achieved the internationally recognised and respected CA qualification (Chartered Accountant). We are an educator, examiner, regulator, and thought leader.

To lead the global accountancy and finance profession, we look to employ unique and talented people. We're committed to recruiting, retaining and promoting our staff and have a range of benefits for those who work for us.

Listed below are current vacancies at ICAS:

TPE Exam Board Academic Member (Public Interest Member)

Job Description

ICAS is looking to appoint an Academic Member to the TPE Exam Board.

The maintenance of integrity, standing and professional standards in all aspects of the CA qualification is vital to ICAS. The role of the TPE Board in the oversight of the final case study exam and Business Ethics assessment within the CA qualification plays an intrinsic part in maintaining those values and standards. Through this independent oversight, the TPE Exam Board ensures that the reputation of the CA Qualification is upheld both within the UK and globally.

Terms of Reference

The terms of reference for the Academic Member are as follows:

  • To act as a full member and attend all meetings of the TPE Exam Board (typically there are two meeting/year);
  • To contribute to the deliberations of the TPE Exam Board in all matters of policy; and
  • To attend, as an observer, at least one day of each of the two TPE marking schools (May and November).

Skills and Experience

A knowledge of the accountancy profession and the standard of Masters level assessment is essential. to have a knowledge of the accountancy profession all applicants should have suitable experience of quality assurance of Higher Education.

Time Commitment and Remuneration

The time commitment will be approximately 4 business days per year.

The appointment will be effective from 1 August 2019 and will run for an initial period of three years.

The Academic Member will receive a fee of £2,365 pa plus travel expenses in accordance with the ICAS expenses policy.

Interested applicants for any of the positions should submit a CV detailing their relevant experience with a covering letter indicating why they believe they have the relevant skills and experience for the role to Rachel Foster, (rfoster@icas.com) by 27 May 2019.

Operations and Engagement Manager

Overview

Full time, Permanent (would consider part-time – 4 days per week)

Edinburgh

Circa £31,500 FTE (depending on experience)

We currently have an exciting opportunity for an Operations and Engagement Manager to join the ICAS Foundation, a charity registered in Scotland. The successful individual will support the Director of the ICAS Foundation, to achieve the strategic objectives of the ICAS Foundation. The current focus of activity is awarding bursaries and grants to academically talented young people, living in disadvantaged communities, studying accountancy and/or finance at university together with a mentoring scheme and work placement opportunities.

Core responsibilities

Key activities include (but are not limited to):-

  • Managing 150+ volunteer mentors across the UK. This includes promoting volunteering opportunities, processing mentor application, interviewing potential volunteers, taking up references, answering queries and ensuring quarterly updates on the mentor/mentee relationships are submitted timeously.
  • Being the key contact for 150+ students across the UK. This includes ensuring bursary conditions are met prior to funds being released, tracking performance, analysing exam results (must be on track for 2:1 at end of year 2), invitations to ICAS and ICAS Foundation events, summer internship requirements and any queries regarding the ICAS Foundation mentoring scheme. The sensitivities in liaising with students from disadvantaged communities are a key consideration.
  • Processing applications for bursary and funding (circa £350k awarded per annum). This includes evidencing parental/guardian income and eligibility criteria are met.
  • Processing applications for grant funding circa £50k per annum.
  • Keeping all records up to date in relation to the ICAS Foundation mentoring scheme whilst ensuring the mentor/mentee relationship meets requirements.
  • Maintaining records in relation to bursary funding (approx. 35 awarded per annum with a core pool of approx. 150) and grant funding (10+ per annum) and associated risks.
  • Providing support to the Director of the ICAS Foundation, to ensure that the objectives of the ICAS Foundation are achieved.
  • Managing social media activity and the website (main source of information for students and supporters) ensuring it is kept up to date.
  • Deputising for the Director of the ICAS Foundation at ICAS events, partnership meetings and donor activity.
  • Contributing to discussions to support the effective operation, development of and fundraising for the ICAS Foundation and associated ICAS charities.
  • Line management of 1 member of staff.

Knowledge, Skills & Experience

The ideal candidate for this role must have:

  • Experience of working with university students and/or pupils in secondary school.
  • Experience of managing volunteers.
  • Experience of managing people.
  • Understanding of widening participation and the social mobility agenda across the UK.
  • ICT skills including knowledge of Outlook, Excel and Microsoft Office.
  • Excellent communications skills and ability to work on own initiative.
  • Experience of office organisation and management.
  • Experience of ensuring compliance with Scottish charity law and regulation including Data Protection legislation and Gift Aid.
  • Experience of supporting Mentor/Mentee relationships.
  • Some experience of financial record keeping.
  • Experience of building relationships.
  • Experience of developing and maintaining appropriate record keeping systems, including use of computerised systems.
  • Ability to demonstrate empathy when dealing with applicants for bursary and grant funding.
  • Social media communications experience.

To apply please forward your CV together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role. The closing date for applications is Friday 7th June 2019. Interviews will be held w/c 24th June 2019.

More information on the work of the ICAS Foundation.

Digital Marketing Manager

Full-time, Permanent

Edinburgh

Overview

We currently have an exciting opportunity for a Digital Marketing Manager to join the ICAS team. Reporting to the Senior Marketing Manager, this is a varied role which has responsibility for supporting ICAS’s vision to be recognized and respected as a world leader in the future of financial professionals and the advancement of the profession.  Growth in reinvestment, customers, voice, income and member satisfaction is at the heart of ICAS’ business strategy. The successful individual will be responsible for ICAS’ digital marketing channels; email, social media, PPC and SEO. The role is accountable for developing and implementing ICAS’ contact strategy across each channel ensuring consistency in tone of voice, brand positioning and brand identity. This role involves working closely with the Digital Channels lead and customer experience team.

Core Responsibilities

Key activities include (but are not limited to):-

  • Supporting the Senior Marketing Manager in delivering ICAS’ digital marketing strategy.
  • Developing and implementing a contact strategy for email communication and engagement for the email automation platform (DotDigital) to manage the volume of emails sent while increasing the quality of emails.
  • Developing and implementing a social media strategy for Twitter, LinkedIn and Instagram focusing on increasing engagement and followers on each channel.
  • Developing a strategy for PPC and SEO and delivering activity.
  • Working with the Growth Marketing Manager and Retention Marketing Manager to plan and deliver high impact, successful, results-oriented campaign activity across digital channels.
  • Working closely and collaboratively with key internal stakeholders to ensure the ICAS’ digital marketing strategy is fully embedded in all areas of the business.
  • Translating the brand-strategy and roll-out both internally and externally.  Setting up and monitoring key brand tracking metrics.
  • Using insight to identify and understand audience needs to create engaging, compelling and relevant content to support marketing activity across digital channels.
  • Developing customer journey maps for target audiences, highlighting key engagement touch points and identify opportunities for increasing engagement and conversion.
  • Managing the planning and allocation of the annual marketing budget for digital marketing with a clear rationale for spend vs ROI.
  • Working closely with the Senior Marketing Manager to ensure effective reporting on all digital marketing activity and use key learnings to drive future improvements.
  • Working with the in-house design team to produce inspiring artwork and creatives for digital marketing channels.

Knowledge, Skills & Experience

Skills & Knowledge

  • Confident, driven and dynamic leader with experience of multi-channel marketing.
  • Understanding of digital marketing channels from planning to delivery
  • Sound digital marketing knowledge.
  • Strong track record in planning and executing marketing strategies from beginning to end.
  • Understanding of customer segmentation, and the value of data and insight.
  • Experience writing content to meet business and marketing objectives.
  • Good understanding of customer journey mapping.
  • Knowledge of email marketing automation.
  • Experience working with designers and creative agencies.
  • An excellent team player and team builder.
  • Strong influencing skills, with the ability to influence change and take people with you.
  • Confident in communicating with senior members of staff both internally and externally.

Qualifications

  • Desirable -  Educated to degree level or equivalent in a Marketing related subject
  • Desirable – Member of the Chartered Institute of Marketing

Experience

  • Significant experience gained within a Marketing environment across all channels.
  • Experience of consistently delivering results.
  • Experience of line management and working across a complex organisation.

To apply please forward your CV together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role. The closing date for applications is Wednesday 29th May 2019.

Academic Panel Member (Public Interest Member)

Job Description

ICAS is looking to appoint two individuals to the Academic Panel.  The Academic Panel was established as part of the exercise for ICAS to gain and maintain recognition on the Scottish Credit and Qualifications Framework (SCQF) for the CA qualification and as a Credit Rating Body. ICAS gained SCQF recognition in 2014 and in 2018 was subject to the first 4 year Periodic Review.  The Academic Panel ensures that ICAS’s status as a Credit Rating Body is upheld.

Terms of Reference

The terms of reference for the Academic Panel Member are as follows:

  • To act as a full member and attend all meetings of the Academic Panel (typically there are two meeting/year); and
  • To contribute to the deliberations of the Academic Panel in all matters of policy relating to credit rating activity and linkage to the ICAS quality assurance system.

Skills and Experience

Whilst it is not essential to have a knowledge of the accountancy profession all applicants should have suitable experience of quality assurance of Higher Education and a good understanding of SCQF credit rating requirements.

Time Commitment and Remuneration

The time commitment will be approximately 4 business days per year.

The appointment will be effective from 1 July 2019 and will run for an initial period of three years.

The Academic Panel Member will receive a fee of £2,365 pa plus travel expenses in accordance with the ICAS expenses policy.

Interested applicants for any of the positions should submit a CV detailing their relevant experience with a covering letter indicating why they believe they have the relevant skills and experience for the role to Rachel Foster, (rfoster@icas.com) by 27 May 2019.

Content Specialist

Overview

We currently have an exciting opportunity for a Content Specialist to join ICAS.  Reporting to the Head of Content, the successful candidate will play an important role in the ICAS content team through the production of high impact digital content for key stakeholders, to support ICAS’ strategic business objectives. The Content Specialist will be responsible for creating relevant, engaging, dynamic and targeted content across multiple channels, including digital, video, social media, email and print. The post holder will support colleagues in the delivery of high-quality digital content as part of the ICAS content strategy, that aligns with the strategic business objectives of ICAS, editorial style and brand guidelines, and current best practice.

Core Responsibilities

Key activities include (but are not limited to):-

  • Creating and editing engaging, impactful, relevant and shareable content for ICAS’ channels, including planning, content ideation, interviewing, writing, editing and promotion to support strategic business objectives. This includes the creation of short-form, long-form and thought leadership content, as well as social media, email marketing and blogs.
  • Developing, producing and editing video and multimedia content for digital channels, including storyboarding, filming, interviewing, directing, post-production and distribution.
  • Uploading and publishing content to ICAS’ channels, including the content management system (CMS), social media dashboards, email marketing software and other digital platforms.
  • Undertaking research to identify and understand audience needs, devise content ideas and to ensure content is accurate and factual.
  • Sub-editing and repurposing content from ICAS authors, ICAS members, the CA magazine and other sources to optimise for search and user experience, and to ensure adherence to tone of voice and best practice guidelines.
  • Collaborating with content authors and policy experts from across ICAS to devise content ideas and to create content that supports strategic objectives.
  • Collaborating with the marketing team to develop and create engaging and innovative content that supports key campaigns and strategies.
  • Tracking, measuring, analysing, optimising content performance and creating reports using Google Analytics and other digital dashboards and tools.
  • Producing the daily CA Today news briefing email, including news and issues scanning, media monitoring, testing and analysing performance.
  • Working with the content team to plan and coordinate the monthly content calendar and liaising with other ICAS departments to ensure content inputs are included.
  • Providing support to the Senior Content and Communications Specialist on media monitoring and press release drafting and distribution, as required.

Knowledge, Skills & Experience

  • Experience in writing and editing content to meet business and marketing objectives for varied target audiences and formats, including short and long-form content, thought leadership, blogs, emails and social media.
  • Experience in creating video and other multimedia content, including research, storyboarding, filming, interviewing, editing, post-production and distribution.
  • Strong interviewing and storytelling skills and ability to identify and develop an interesting story.
  • Experience working with content management systems, social media management dashboards and email marketing software.
  • Exceptional written and oral communication skills and ability to demonstrate good editorial judgement.
  • Excellent research and analytical skills and a strong attention to detail.
  • Strong skills in using Google Analytics to measure, track, analyse and report on content performance.
  • Strong skills in using photo, audio and video editing software and production equipment.
  • Understanding of SEO and user experience concepts, and experience in using SEO tools to optimise content.
  • Ability to work quickly under pressure and manage deadlines and priorities.
  • Ability to vary tone of voice, style and content format to suit different target audiences and channels.
  • Excellent multi-tasking, planning and organising skills.
  • Desire and ability to work collaboratively as part of a team, as well as independently.
  • Knowledge of and interest in digital trends and concepts.

To apply please forward your CV to hr@icas.com together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role.  The closing date for applications is Monday 3rd June 2019.

Partnerships Manager (Maternity Cover)

Partnerships Manager (Maternity Cover)

Full-time, maternity cover for 7 months

Edinburgh

Overview

We currently have an exciting opportunity for a Partnerships Manager to join the Business Services team of ICAS.  The successful individual will report directly to the Director of Business Development, deliver the partnership strategy for ICAS, grow existing income streams and secure new sources of funding from commercial partners.  The role holder will also provide a first-class service to ICAS partners and ensure delivery excellence, they will also influence key stakeholders across ICAS to deliver the Partnerships Business Plan.

Core responsibilities

Key activities include (but are not limited to): -

  • Supporting the Director of Business Development in the delivery of the Partnership Business Plan with the aim of increasing revenue from commercial partners while ensuring member interests are prioritised.
  • Identifying, researching, creating and delivering new revenue streams by developing commercial propositions for appropriate ICAS programmes and activities - ensuring they feed into the wider ICAS business plan and deliver ROI for partners
  • Presenting a first-class customer service to ICAS partners ensuring all contractual terms are delivered to deadlines.
  • Building productive working relationships with colleagues across ICAS, to help identify opportunities for new partnerships or to grow existing relationships.
  • Working closely with Senior Marketing Manager, Senior Events Manager and Head of Editorial to grow partnership activity.
  • Participating actively in the wider activities of ICAS; attend external events (to support partner activation, representing the organisation and widening the ICAS network of prospects)
  • Proposing solutions to simplify business processes and help streamline Partnership activity
  • Supporting and deputising for the Director of Business Development at key internal and external meetings as required.
  • Be an ambassador for ICAS with key external stakeholders including members

Knowledge, Skills & Experience

The ideal candidate for this role must have:

  • 5years+ experience working in a Business Development/Partnership Marketing/Sponsorship role, preferably within professional services
  • Educated to Degree level in a relevant subject (e.g. communications, marketing, events, business management or similar)
  • Proven experience of securing income from companies and organisations and working towards, and achieving, income targets
  • Proven experience of proactively creating networks of contacts and prospects
  • Excellent written and verbal communication skills with the ability to communicate with a wide range of stakeholders both internal and external and tailor communication accordingly
  • Excellent presentation skills – both preparing engaging sales decks and live pitching/presenting to prospects
  • Expert in project management with the ability to manage end to end delivery of multiple projects to a very high standard and to demanding deadlines
  • Highly experienced in client and stakeholder relationship management (including managing multiple accounts and end to end project delivery)

Personal Attributes

  • Ability to work independently and to use initiative, while being a committed team player
  • Resilient with strong interpersonal skills and the ability to work calmly under pressure
  • Good time management and organisational skills, including the ability to prioritise and work to tight deadlines
  • Excellent attention to detail with good analytical and problem solving skills. The ability to assess the business and financial impact of proposed initiatives and to recommend the appropriate action
  • Strong IT skills including knowledge of Outlook and Microsoft Office with a particular focus on PowerPoint and Excel
  • Experience of office organisation, project planning and administration
  • Proven ability in accurate financial record keeping/budgetary management

To apply please forward your CV to hr@icas.com together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role.  The closing date for applications is Tuesday 4th June 2019.

Assessment & Quality Specialist

Assessment & Quality Specialist

x1 permanent opportunity & x1 6 months fixed-term opportunity

Overview

We currently have an exciting opportunity for a Assessment and Quality Specialist to join the Assessment and Quality team within the Customer Experience centre of ICAS.  The successful individual will be responsible for supporting the Senior Assessment and Quality Specialist in execution of all aspects in delivering excellent high-quality Digital Assessments to all ICAS Students and ATO’s.  The job holder will work with the Assessment and Quality Lead to deliver modern experiences meeting the needs of Students and Firms, they will also work with the Learning team to ensure high integrity and service levels are being adhered to and strategic direction is set.  The job holder will be accountable for achieving a high degree of Quality across all Assessments.

Core responsibilities

Key activities include (but are not limited to):-

  • Supporting the successful delivery of all ICAS Learning Assessments and Results
  • Supporting high quality is maintained at all times
  • Collaborating with the Learning Centre in the creation of Assessments
  • Supporting the provision reporting to ensure improvement and standards are met.
  • Driving efficiency and consistency of the process to ensure a high-quality customer experience
  • Working effectively with the Digital Team in pursuit of efficiency
  • Supporting and shaping the experience ICAS customers want and know our customers through conversations and behaviours– with particular emphasis on students and firms
  • Developing effective and scalable policies and procedures
  • Driving a culture of data driven decision making and encouraging a questioning behaviour of the team
  • Driving standards of excellence in all operations

Knowledge, Skills & Experience

A background in:

  • Assessment Management (although not essential – training will be provided)
  • Understanding and appreciation on the Learning requirements
  • Understanding students needs
  • Commitment to putting the customer first.
  • Communication skills.
  • Excellent people skills
  • Displaying resilience and collaborative working
  • Self-managed
  • Value diversity
  • Problem solving
  • Adept at planning and effective prioritisation
  • High integrity and attention to detail in the management of processes which require this e.g. Assessments

To apply please forward your CV to hr@icas.com together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role.  The closing date for applications is Wednesday 5th June 2019.


Volunteering opportunities at ICAS

ICAS also has a range of volunteering opportunities available for CAs, including voluntary charity positions, voluntary committee opportunities, and volunteer opportunities for members who are retired or on a career break.

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