Effective communication and influencing skills
Member price: £238 + VAT
Non-member price: £280 + VAT
Please note, the ICAS member discount will be applied after checkout.
Glasgow, 14 November 2019
Influence is the basis of communication skills. We are influencing all the time. In the modern environment where the 'push' approach of telling people what to do is no longer viable, it needs to be replaced by the 'pull' method of 'soft' influence - influencing people thoughtfully by communicating the merits of your message.
What you will learn
This course gives participants tools, strategies and confidence in how to influence and inspire others in the workplace, whether it's their team, their colleagues, their customers or any stakeholders.
Who should attend
This course is aimed at all individuals who wish to get their message across more effectively. Managers, leaders, sales-people and anyone who wants to be more persuasive and influential will benefit from this programme.
Note: A similar course is available for those delegates based in England.