Introducing our classes team
We catch up with Kirsty McLean of the Classes team to find out what goes on behind the scenes of ICAS Education, and how they support students.
Who’s in your team?
The Classes team includes Lucie Czastkova (TPS Course Supervisor, pictured right), Miriam Paterson (TPE Class Supervisor - pictured middle) and myself, Kirsty McLean (pictured left). I am a Course Supervisor and my role is to look after the ICAS courses at TC level.
This includes preparing material, sending it to our teaching venues, preparing timetables, arranging marking / invigilating of mock exams, ensuring students know where to go and when and have access to everything they need. And generally always being on hand to help with any queries or issues.
What does the team do at ICAS?
We look after the administration of all ICAS courses for TC, TPS, TPE and ITP.
When is the busiest time of year for you?
It varies: TC is very busy in the run up to classes starting in September, where we have an intake of around 900 new students. TPS tends to be most busy over the summer months, and TPE activity increases in the lead up to exams in November. We are always kept busy!
What are the most frequently asked questions you receive?
The most common queries normally relate to class dates/timetables. As soon as timetables are finalised, we issue them in the newsletters that go to firms and / or they are published on ICAS.com.
We do try to send a copy of the timetable along with class / venue information around six-12 weeks before classes start, however this isn’t always possible if changes are being made to our scheduling. We recommend you view student resources on the website or call the Classes team for our help.
Kirsty McLean, TC Course Supervisor
+44 (0)131 347 0174
Lucie Czastkova, TPS Class Supervisor
+44(0) 131 347 0189
Miriam Paterson, TPE Class Supervisor,
+44 (0)131 347 0177
What key piece of advice would you give to students?
I would advise students to please read every communication they receive from ICAS in full. It may seem wordy but our communications normally include important action points.