Contact the education team

Student services

Nature of enquiryContact nameContact details

Special needs and exam allowances due to illness or disability

Callum McKenzie, Student Disability Officer and Director of Courses+44 (0)131 347 0172
cmckenzie@icas.com
Student enrolment
Exemptions
Achievement logs
Training contracts
Invoicing
Authorisation of training offices
Student Services+44 (0)131 347 0173
+44 (0)131 347 0175
+44 (0)131 347 0136
studentservices@icas.com
Payment of invoicesKameshia Hussey, Sales Ledger Controller+44 (0)131 347 0299
Book salesAlistair Millar, Lecturer+44 (0)141 272 2617
aimillar@icas.com

Exams

Nature of enquiry Contact name Contact details
TPE and ITP exams
- General enquiries
- Enrolments
- Exam centres
- Review and feedback service
- Transcripts
- Changes in personal circumstances
- Procedural review
- Cancelling exam attempts
Hayley Reid, Exam Manager +44 (0)131 347 0191
examinations@icas.com
TC/TPS exams
- General enquiries
- Enrolments
- Exam centres
- Review and feedback service
- Transcripts
- Changes in personal circumstances
- Procedural review
- Cancelling exam attempts
Leah Handley, Exams Coordinator +44 (0)131 347 0192
examinations@icas.com
TC/TPS exams
- General enquiries
- Enrolments
- Exam centres
- Review and feedback service
- Transcripts
- Changes in personal circumstances
- Procedural review
- Cancelling exam attempts
Ben Currie, Exams Coordinator +44 (0)131 347 0171
examinations@icas.com

CABLE

Nature of enquiry Contact name Contact details
CABLE enquiries Roddy Munro, eLearning Instructional Designer +44 (0)131 347 0187
cable@icas.com
CABLE enquiries Nena Saini, eLearning Instructional Designer +44 (0)131 347 0187
cable@icas.com

Technical queries

Nature of enquiryContact nameContact details
TC technical queriesJoanne Lloyd-Jones, TC Level Controller+44 (0)208 090 5506
jljones@icas.com
TPS technical queriesLauren O'Brien, TPS Level Controller+44 (0)141 272 2630
lobrien@icas.com
TPE technical queriesCatherine Devaney, TPE Level Controller+44 (0)141 272 2612
cdevaney@icas.com
Business Ethics technical queriesJoanne Miller, Business Ethics Level Controller+44 (0)141 272 2611
jmiller@icas.com

Business Ethics

Nature of enquiry Contact name Contact details
General Business Ethics enquiries Miriam Paterson +44 (0)131 347 0177
tpe@icas.com

ITP

Nature of enquiry Contact name Contact details
ITP class administration Kirsty McLean, Course Co-ordinator +44 (0)131 347 0174
itp@icas.com

Classes

Nature of enquiry Contact name Contact details
TC class administration Kirsty McLean, TC Course Supervisor +44 (0)131 347 0174
tc@icas.com
TPS class administration
Retake courses
TPS update packs
Lucie Czastkova, TPS Class Supervisor +44(0) 131 347 0189
tps@icas.com
TPE class administration
Retake courses
TPE update packs
BE queries
Miriam Paterson, TPE Class Supervisor,
BE Administrator
+44 (0)131 347 0177
tpe@icas.com
Operational matters
TPE Laptop Programme
Robert Burns, Senior Operations Manager +44 (0)131 347 0193
tpe@icas.com

Complaints and disputes

Nature of enquiryContact nameContact details
Complaints
Disputes
TPS Panel issues
TPE Board issues
Mark Allison, Executive Director of Education+44 (0)131 347 0182
mallison@icas.com
Appeals to SEC
Complaints
Disputes
TPS Panel matters
Ann Lamb, Director of Policy+44 (0)131 347 0160
alamb@icas.com
TC Panel mattersCallum McKenzie, Director of Courses+44 (0)131 347 0172
cmckenzie@icas.com

Business development

Nature of enquiry Contact name Contact details
Business Development
Direct Entry
ITP
Andrew Murphy, Business Development Manager, Education +44 (0)131 347 0295
amurphy@icas.com

Topics

  • CA Students
  • Student support

Previous page