UK companies unprepared for digital disruption

Robot worker
By Eleanor O'Neill, CA Today

28 March 2017

A survey of UK companies has revealed that only 16% of businesses feel prepared to integrate collaborative technologies into their workforce.

The 2017 Deloitte Global Human Capital Trends survey identified the main concerns of business leaders with relation to the shifting dynamics of the workforce in the face of digital disruption.

While 42% of respondents have already made strides toward implementing robotics and cognitive or AI technologies into their businesses - and 88% believe this is a key priority - the majority are not ready to build "the organisation of the future".

Of the 215 companies included in this year's research, just 16% reported that they have the capability to manage a workforce with people, robots and AI working together.

Anne-Marie Malley, UK Human Capital Leader at Deloitte, said: “UK organisations clearly see the importance of preparing for the workplace of the future. Technology is advancing at an unprecedented rate and is rewriting the rules of work.

"The challenges mean that leaders right across the organisation must find new ways to motivate, manage and engage the 21st century workforce.”

2017 Deloitte Global Human Capital Trends | Rewriting the rules for the digital age

Recruitment, career planning and professional development were also singled out as important factors to consider in the coming year.

Hiring and retaining new talent is now a leading concern for 87% of UK business leaders. 45% said they intend to use cognitive computing or AI in their recruitment processes within the next three to five years.

Learning opportunities for employees are also moving up the list of priorities for UK employers, as 84% regard individual professional development as crucial, but 67% are struggling to incorporate digital skills and resources.

Specialists in human resources and benefit plan design were recently reported to be in high demand for the next decade or so, and 34% of those surveyed confirmed they are planning on increasing their investment.

Anne-Marie continued: “For HR specifically, this presents an enormous opportunity for the function to show leadership. Right now though, less than 40% of HR professionals rate their capabilities as ‘good’ or ‘excellent’ overall. If HR leaders want to have real influence in the new world of work, now is the time to step up.”


  • Development of the profession
  • Technology
  • Business

Previous Page