Vacancies at ICAS

Living wage employerICAS is a professional body for more than 20,000 world class business men and women who work in the UK and in more than 100 countries around the world. Our members have all achieved the internationally recognised and respected CA qualification (Chartered Accountant). We are an educator, examiner, regulator, and thought leader.

To lead the global accountancy and finance profession, we look to employ unique and talented people. We're committed to recruiting, retaining and promoting our staff and have a range of benefits for those who work for us.

Listed below are current vacancies at ICAS:

Community Manager

Overview

Full time, x1 Initial 6 months fixed-term contract

Edinburgh

We currently have an exciting opportunity for a Community Manager to join our dynamic team at ICAS. The successful candidate will be responsible for the management of ICAS’s digital member community platform. This will include developing and executing a strategy to build engagement with the platform, promoting its use through both digital and offline channels, and providing guidance and support to members. This is a role which will suit someone with a good understanding of marketing principles, and expertise in social media engagement and/or management of online communities such as discussion boards.

This is a varied role with the opportunity to shape and build an online platform which will become a significant benefit to ICAS’s members. In addition, ICAS offer a competitive salary and generous benefits package.

Core responsibilities

Key activities include (but are not limited to):

  • Work with the content team to generate ideas for relevant content to drive discussion and engagement within the community
  • Define the community content plan to ensure that content is regular, relevant and engaging
  • Regular reporting of engagement levels and monitoring of the platform community’s performance against targets
  • Act as an advocate for the online community – liaising across ICAS teams to identify and support opportunities to promote the community platform at events, committee meetings, and board meetings
  • Liaise with internal stakeholders to communicate customer feedback and insights, and help shape content and operational strategy
  • Work with the provider of the community platform to implement enhancements and fix issues
  • Provide an excellent level of service in assisting members who require help with using the community platform
  • Identify and manage any concerns or complaints raised by members on the platform
  • Define and communicate community rules and ensure members adhere to these.

Knowledge, Skills & Experience

  • Experience in a similar role or of engaging with customers over social media channels such as Facebook, LinkedIn, Twitter, Instagram or managing online forums/discussion boards
  • Defining and implementing social media and communication campaigns to align with a marketing strategy
  • Experience of interacting and engaging with customers both online and offline
  • Excellent oral and written communication skills
  • Ability to identify and track relevant KPIs and report on these
  • Attention to detail, critical-thinking and problem-solving
  • A degree in communications, marketing or a related field is desirable
  • An interest in accounting and business is desirable

Do you believe you have the skills and experience to fulfil this role? If so, please send your CV along with your covering letter to outline why you are the ideal candidate for the position.

The closing date for applications is Wednesday 14 August at 5pm BST.

To apply please forward your CV together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role.

IT Support

Overview

Full time, x1 permanent contract and x1 12 months fixed-term contract

Edinburgh

We currently have an exciting opportunity within our IT team at ICAS to provide support, configuration and training on all aspects of our IT systems and applications. This is a varied role with no two days the same, and tasks ranging from the planning and configuration of new and bespoke cloud systems, to providing advice on user issues via our ticketing system.

You’ll work as part of our Product team, which is 100% customer focussed, so a friendly and approachable personality is essential, along with a willingness to learn and quickly adopt new skills.

We do our best to maintain an Agile approach to everything we do, so you can expect a people-based approach, an attitude of collaboration and responsive change.

ICAS – A long history and a bright future

ICAS was the world’s first professional body of Chartered Accountants (established in 1865!), but our focus is firmly on the future.

Gone are the days when CAs only worked as accountants. The 22,000 CAs in our modern membership are international business leaders, innovators and sources of inspiration for the next generation.

And that dynamic spirit feeds through the entire ICAS organisation. We don’t believe in sticking to “that’s the way it’s always been done”, and instead foster a collegiate atmosphere, where every voice is heard, and every contribution valued – you bring the talent and drive, we’ll give you the opportunity to thrive.

Knowledge, skills and experience

  • A good technical understanding on all aspects of technology
  • End-customer orientated to ensure internal client needs are understood and met
  • Experience of working on projects - ideally with a technology focus
  • Ability and desire to broaden your skillset
  • The ability to liaise with business stakeholders in a consultative position, offering advice and sharing knowledge
  • Hands on technical experience – having the presence and personality to be customer facing
  • Experience or understanding of Agile methodology
  • A proven track-record in taking a solution/problem-solving approach to creating innovative and efficient solutions

Key challenges

  • To enable a culture of Continual Improvement the job holder will need to be an ambassador of change
  • Identifying risks and issues in a timely manner and escalating to their line manager as and when appropriate
  • Being able to work independently and manage your own workload
  • Managing expectations of your colleagues
  • To liaise with Heads of Department as required

Key decisions

  • The ability to make sound technical decisions
  • Knowing when to escalate challenges and refer up
  • You will be required to communicate/engage with internal staff and external consultants as part of development life cycles

Whilst the job will largely be within core hours, there will be a requirement for flexibility around key projects. There will be a requirement for some travel between the Glasgow and Edinburgh offices.

ICAS employee benefits

At ICAS we value our employees as much for who they are as for the contributions they make, and we’ve a great range of employee benefits including:

  • Pension plan with generous employer contribution
  • Healthcare plan
  • A range of flexible benefits including gym, dentist and bike to work scheme
  • Three volunteering days each year

Join our team

Would you like to work for a forward-looking organisation that values its employees and offers room for continuous development?

If so, please send your CV along with your covering letter to outline why you are the ideal candidate for the position to hr@icas.com. Please state in your application whether you would like to be considered for the permanent or fixed-term role.

Closing date for applications is Monday 19 August 2019 5pm BST.

Recruitment Manager

Overview

Full time, 9-month Fixed Term Contract, Edinburgh

We currently have an exciting opportunity for an experienced in-house Recruitment Manager to join the HR department of ICAS. Reporting to the HR Director, this is a new role created to establish the ICAS employer brand and employee value proposition that supports our quest to attract and retain the best possible talent.

Our strategy is all about growth and our talented teams are pivotal in achieving success, therefore this role has a huge part to play. ICAS is going through some significant changes so it really is an exciting time to join the team and help make a difference. The role is for an initial 9 months while our recruitment strategy is designed and implemented, and our ongoing requirements are assessed.

Core responsibilities

Key activities include, but are not limited to:

  • Establish recruitment strategy to support direct hiring target
  • Work with colleagues in Marketing and Internal Communications to develop the employer brand
  • Ensure best practice approach to attraction and selection of candidates by coaching and developing ICAS leaders
  • Enhance candidate experience through effective use of applicant tracking system
  • Develop partnerships with preferred agencies and negotiate terms of business
  • Establish a suite of KPIs that can be monitored and improved upon
  • Design and roll out interview question bank that is aligned to ICAS culture/values/behaviours

Knowledge, Skills & Experience

The successful candidate will be a seasoned recruitment professional who really understands end to end recruitment practices and is motivated by making a difference. Strong communication skills and the ability to influence others and affect change are also key to success.

Please note that interviews for this role will take place shortly after the closing date.

To apply please forward your CV together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role.

The closing date for applications is Friday, 23 August 2019.

Course Content Creator/Manager

Overview

Full time, Permanent, Edinburgh

We currently have an exciting opportunity for a course content creator/manager to join the Learning division of ICAS. Reporting to the Director (Programme Delivery), this is a varied role which has responsibility for leading the subject of Technology in the CA syllabus. The successful individual will also work on other technology projects related to education.

Core responsibilities

Key activities include, but are not limited to:

  • To create, source and maintain technical content in areas related to technology, information, data and digital within the CA syllabus
  • To develop education resources appropriate for online delivery
  • To be involved in creating examination intellectual property to the quality standards set by the ICAS Examination Board and Panels.
  • To manage and lead a team of colleagues throughout the UK in the delivery of consistent learning to high standards.
  • To provide advice on the integration of technical subject matter in emerging technology to all colleagues in the Learning team
  • To undertake, in collaboration with others, projects defined by ICAS Executive, in commercial and members' development

Knowledge, Skills & Experience

  • Highly educated, highly developed written and oral communication skills and demonstrable current expertise are essential.
  • A professional qualification in accountancy, experience in a Learning environment and demonstrable creative and innovative skills would also be highly desirable.
  • The role can include teaching across part of the CA qualification.

Please note that interviews for this role will take place shortly after the closing date.

To apply please forward your CV together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role.

The closing date for applications is Monday 19 August 5pm BST.

Business Development Executive

Overview

Full time, Permanent, Edinburgh

ICAS is a professional body for world-class business men and women who work in the UK and around the world. Our members have all achieved the internationally recognised and respected CA qualification (Chartered Accountant). We are an educator, examiner, regulator, and thought leader.

Our students are striving to become the next generation of CAs under the tutelage of our expert staff and members. We regulate our members and their firms. We represent our members on a wide range of issues in accountancy, finance and business and seek to influence policy in the UK and globally, always acting in the public interest.

We currently have an exciting opportunity for a Business Development Executive to join our Business Services division of ICAS. Reporting to the Director of Business Development, this is a varied role which will play a vital part in supporting the Business Development team in delivering ICAS strategy for revenue growth.

This role has primary accountability for researching potential new clients, maintaining ICAS’s presence on tender databases and overseeing effective development and delivery of our Member Offers Partners programme.

Core responsibilities

Key activities include (but are not limited to):

  • Develop qualified leads for potential new clients and record these on the CRM database
  • Responsible for developing the Business Development CRM approach
  • Maintaining ICAS presence on tender databases and monitor these regularly for BD opportunities
  • Support colleagues in preparing for, and (if needed), attending commercial meetings and during the tender process
  • Represent ICAS at student recruitment events
  • Actively manage the end to end delivery of all contractually agreed commercial activity across ICAS multiple platforms with a view to amplifying Partner messaging
  • Present a first-class customer service to commercial partners ensuring all contractual terms are delivered to deadlines, respond to feedback
  • Use google analytics to deliver insight into the success of content/advertising for partners
  • Propose solutions to simplify business processes and help streamline Partnership activity across multiple digital platforms
  • Coordinating with the rest of the team to produce the monthly team blog

Knowledge, Skills & Experience

  • Previous experience in a sales/sales administration role is desirable but not essential
  • Educated to degree level, ideally in a related field (business, marketing, finance etc)
  • Excellent written and verbal communication skills with the ability to communicate with a wide range of stakeholders both internal and external and tailor communication accordingly
  • Ability to manage deadlines

Do you believe you have the skills and experience to fulfil this role? If so, please send your CV along with your covering letter to outline why you are the ideal candidate for the position.

To apply please forward your CV together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role.

The closing date for applications is Friday 23 August.

Senior Digital Marketing Manager

Overview

Full time, Permanent, Edinburgh

ICAS is a professional body for world-class business men and women who work in the UK and around the world. Our members have all achieved the internationally recognised and respected CA qualification (Chartered Accountant). We are an educator, examiner, regulator, and thought leader.

We are currently seeking an experienced Senior Digital Marketing Manager to lead our digital marketing team. This is a newly created role within our Marketing and Insight team, reporting to the Marketing and Insight Director.

This role has primary accountability for all ICAS’ digital channels and will support ICAS’s vision to be recognised and respected as a world leader in the future of finance professionals and the advancement of the profession.

The Senior Digital Marketing Manager will be accountable for ICAS’ digital marketing strategy, planning and consistent delivery across all key ICAS digital channels. This will involve working closely with key stakeholders across the business.

Core responsibilities

Key activities include (but are not limited to):

  • Drive the digital marketing strategy and plans and ensure consistent delivery across all core digital channels and customer touchpoints.
  • Develop and deliver a contact strategy for email communication and engagement for the email automation platform
  • Develop and implement a social media strategy focusing on increasing engagement and followers on each channel
  • Develop a strategy to drive significant improvements in performance on core channels
  • Plan and deliver high impact, successful, results-oriented campaign activity across digital channels
  • Translate the brand-strategy and roll-out both internally and externally
  • Manage the planning and allocation of the annual marketing budget for digital marketing
  • Ensure effective reporting on all digital marketing activity and use key learnings to drive future improvements
  • Continuously review performance to plan, optimising and testing activity and revising digital strategy and plans where necessary.

Knowledge, Skills & Experience

  • Strong technical knowledge and digital marketing experience across all digital channels.
  • Confident, driven and dynamic leader with experience of digital planning & strategy and multi-channel marketing
  • Strong track record in planning and executing digital marketing across all channels. Experience of Agency management is essential
  • A strong leader with proven team management experience (this role has line management of two Marketing Executives, therefore leadership experience is required)
  • Understand customer segmentation and the value of data and insight.
  • An excellent team player and team builder.
  • Strong influencing and interpersonal skills, with the ability to influence change and take people with you
  • Experience of working in a matrix management structure would be beneficial
  • Good understanding of customer journey mapping
  • Experience of email marketing automation is key
  • Experience of consistently delivering results.

Qualifications

  • Desirable -  Educated to degree level or equivalent in a Marketing related subject
  • Desirable – Member of the Chartered Institute of Marketing

Do you believe you have the skills and experience to fulfil this role? If so, please send your CV along with your covering letter to outline why you are the ideal candidate for the position.

To apply please forward your CV together with a covering letter outlining why you believe your skills and experience make you the ideal candidate for the role.

The closing date for applications is Friday 23 August.

Volunteering opportunities at ICAS

ICAS also has a range of volunteering opportunities available for CAs, including voluntary charity positions, voluntary committee opportunities, and volunteer opportunities for members who are retired or on a career break.

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